Shipping & Delivery

Shipping Procedure

Step 1 – Order is placed

Step 2 – Order is processed - please refer to Processing Time

Step 3 – Order ships - please refer to Transit Time

Step 4 – Order is delivered

Shipping Rates & Regions

Standard Shipping Orders will be delivered within 8-10 business days with a flat rate charge of $3

Free Standard Shipping on orders over $69

Express Shipping Orders will be delivered within 6-8 business days with a flat rate charge of $8

Destination Range: International shipping
Note: New Zealand, Hawaii, Alaska and Puerto Rico currently only support Super Express Shipping.
Based on the Changes to VAT treatment of overseas goods sold to customers from 1 January 2021, we will charge 20% of each item's final price as tax for orders from the UK. Based on the EU VAT Changes From July 1 2021, we will charge taxes for items shipped to 27 member states of the European Union. Rates will differ according to their own policies (17%~27%).

PROCESSING TIME

Orders are processed and shipped Monday – Friday from our warehouse. Orders placed on holidays or weekends will begin processing the next business day. Orders are processed and shipped in 1-3 business days. If items in your order are out of stock or delayed for shipping we will notify you by e-mail.

ORDER STATUS

To check on the status of your order, email support@ralyuni.com. Please include your order number information. Your order number will be given to you upon completion of purchase. A courier number will be given to you via email once your order ships.

ADDITIONAL

Standard shipping offer only applies to shipping within designated regions. Duties and taxes may be levied by the shipping company upon delivery. We are required by international law to disclose the full value of all shipping contents. Processing and transit times are approximate. Flat rate is approximate based on the current exchange rate of your chosen currency. Shipping is subject to availability. We are not able to process shipping to APO/FPO addresses.